Anesia Seeds is one of the fastest growing cannabis seed companies in Europe. We are specialized in selling high quality seeds across whole Europe. Anesia Seeds has a young, motivated and innovative team which is open minded and makes its customers happy.

We are looking for an outstanding, people-oriented Customer Service Representative for our multilingual customer service team in Tarragona. You will be part of a dynamic, diverse and international team where you create impact in a fast growing business.

Responsibilities:

• Providing excellent communication with customers and B2B-clients via email in a timely manner
• Acquisition of new customers
• Creating and publishing content for Social Media channels by following our strategy
• Managing and effectively dealing with service requests and tickets.
• Compiling client information
• Managing updates and progress on clients’ activity.
• Instagram DM/messaging support, as well as other Social Media Platforms.
• Handle customer and sales inquiries both telephonically and by email
• Provide customers with product and service information
• Enter new customer information in our system
• General office activities

Requirements:

• English and French C1/B2
• Dealing with customers is a pleasure for you and a high level of service orientation
• Distinctive contact and communication skills as well as the ability to work in a team
• Understanding of the target audience and ability to select methods of working with it
• Communicative, attentive to details
• Good writing skills
• Openness and flexibility
• Resilience, good handling of stress
• High level of motivation and commitment

We offer:

• an interesting and varied job in a young and innovative team
• Secure employment with a good working atmosphere
• open communication structures
• 28 hours per week
• Attractive working hours: Monday, Tuesday, Wednesday and Friday 9.30 a.m. – 5.00 p.m. (including a 30-minute break)
• Employment subject to social security contributions
• Salary: 1600,- € / month

Become part of our success and take the chance for a real challenge in one of the most beautiful areas of Spain. We are an innovative, dynamically growing company with short decision-making processes.