Resumen

Anesia Seeds is one of the fastest growing cannabis seed companies in Europe. We are specialized in selling high quality seeds across whole Europe. Anesia Seeds has a young, motivated and innovative team which is open minded and makes its customers happy.

We are looking for an outstanding, people-oriented Customer Service Representative for our multilingual customer service team in Tarragona. You will be part of a dynamic, diverse and international team where you create impact in a fast growing business.

Responsibilities:

  • Providing excellent communication with customers and B2B-clients via email in a timely manner
  • Acquisition of new customers
  • Creating and publishing content for Social Media channels by following our strategy
  • Managing and effectively dealing with service requests and tickets.
  • Compiling client information
  • Managing updates and progress on clients’ activity.
  • Instagram DM/messaging support, as well as other Social Media Platforms.
  • Handle customer and sales inquiries both telephonically and by email
  • Provide customers with product and service information
  • Enter new customer information in our system
  • General office activities

Requirements:

  • English and French C1/B2
  • Dealing with customers is a pleasure for you and a high level of service orientation
  • Distinctive contact and communication skills as well as the ability to work in a team
  • Understanding of the target audience and ability to select methods of working with it
  • Communicative, attentive to details
  • Good writing skills
  • Openness and flexibility
  • Resilience, good handling of stress
  • High level of motivation and commitment

We offer:

  • an interesting and varied job in a young and innovative team
  • Secure employment with a good working atmosphere
  • open communication structures
  • 28 hours per week
  • Attractive working hours: Monday, Tuesday, Wednesday and Friday 9.30 a.m. – 5.00 p.m. (including a 30-minute break)
  • Employment subject to social security contributions
  • Salary: 1600,- € / month

Become part of our success and take the chance for a real challenge in one of the most beautiful areas of Spain. We are an innovative, dynamically growing company with short decision-making processes.